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Reporting[edit | edit source]

Reporting Options Reporting Sections Screenshot
Hosted Solutions offers a variety of reporting methods that can be exported in various different file formats. There are four main categories that are used to break down reporting sections and provide a faster and easier way to locate sales information.

1. Sales & Usage The site as a whole picture. Under this header you can find ways to separate and identify such things as daily and hourly reporting as well as total revenue being generated and current sales transactions. You can even identify credit cards of customers that will be expiring within a 30, 60, or 90 day time frame.
2. Mobile App Reporting features that are designed to give you insight into the effectiveness and success of your custom mobile app. If you have a custom mobile app with us, then this is your direct window into how the app is being used by your customers daily. Here you can find washes being purchased to how many times they use AirPay or promotions. You will even find any washclub reports in this category.
3. ExpressPass The category designed to provide a central location to see an overview of your RFID customers activity as well as detailed account usage and invoices.
4. Codes Quick and easy way to find what single use codes have been generated and who the code was distributed to, as well as the item associated with it. The liability report can show you how much value you currently have out in codes and help you adjust expiration dates and times to reduce overall liability.

Reporting Menu

Sales & Usage[edit | edit source]

Sales & Usage Reports Report Types Screenshot
These reports combine information from all areas of Hosted Solutions to provide a detailed overview based on various categories of transactions and exchanges. Great for day to day tracking or the end of the month auditing.

There are five main Sales & usage reports. These reports are :

  • Daily Report
  • Hourly Use Report
  • Revenue Report
  • Usage Report
  • Sales Transactions

There is even a quick report to get ahead of expiring cards on file.

HS2 SalesUsage Menu.PNG


Daily Report[edit | edit source]

Check Your Daily Sales Example Screenshot
This report details how many items you have sold within a 24 hour period.

The bottom of the report aggregates your gross sales, the gross average, net sales, and net average for the specified day.

On Monday, July 7th, You sold:
  • 10 Basic Washes
  • 10 Deluxe Washes
  • 10 Premium Washes
  • 10 Ultimate Washes

When you choose the date from the dropdown, You would see a total count of 40 items for that time period. If you have multiple locations, you can utilize the location dropdown to flip between site specific numbers and accumulative.

HS2 DailyReport.png

Hourly Use Report[edit | edit source]

About Hourly Use Report Definitions Screenshot
This basic report allows you to itemize various transactions on the hourly basis. At a glance, this report displays counts for various types of transactions. You can select an individual location and/or a specific kiosk, as well as combine your locations and kiosks for a complete overview. The bottom of the report gives a summary of :
  • Gross Sales - The value of the total sales listed in the report before taxation.
  • Gross Average - The average total sales listed in the report before taxation.
  • Net Sales - The value of the total sales listed in the report after taxation.
  • Net Average - The average total sales listed in the report after taxation.
There are 4 Item types you can count in this report and any combination of the four are acceptable. These are :
  • Recurring Billing - This counts the amount of customers that where successfully charged from a recurring bill (typically Wash Clubs etc)
  • Loyalty Signup - This keeps track of the total amount of users signing up from referrals.
  • Wash - Straight to the point. How many washes were given during the hour specified
  • Time - How many Self Serve Timer activations occurred within the hour specified.
HS2 Hrly UseReport.PNG

Revenue Report[edit | edit source]

About the Revenue Report Category Definitions Screenshot
By default, the Revenue Report displays the Month-to-Date data. You can specify any date range, and filter further by location, and a specific kiosk/machine at a specific location.
  • Gross Sales by Item -This section of the report shows how your sales were received based on transaction type. In addition to seeing the dollar amount, the report also shows you how that dollar amount relates as a ratio of total sales. The additional 'Comp' columns to the right allow you to compare current data with historical data.
  • Income Detail -This section of the report breaks down your income by cash, credit card, Pay As You Go, and fleet/value card.
  • Refund Detail -This section of the report shows how many refunds were issued via credit card and cash.
  • Redeemed Detail -This section reports the dollar values of all promotional items that have been redeemed, such as deal codes from the mobile app, bundle codes, wash codes, receipt codes, Tokenote's etc.).
  • Tax Detail -A quick breakdown of various Taxes charged on specific purchase types.
HS2 RevenueReport.PNG

Example: if you offer a Free Basic $5 Wash through the mobile app for your grand opening, $5.00 will be reported in the AppDealCode line even though you have not actually received that $5.00. Similarly, if a customer enters a code coupon to get $1 off your $10 wash, $10 will be reported in the Code Coupon line, even though you have received $9.00 for the transaction.

Revenue Report Definitions

Gross Sales by Item Definitions Income Detail Definitions Redeemed Detail Definitions
These are the definitions for items listed in the Gross Sales category.
  • AppBundle - Total Amount of revenue based on Wash Bundles that are purchased via the Custom Mobile App.
  • AppWash - Total Amount of revenue based on Wash purchases via the Custom Mobile App.
  • AppWashClubBilling - Total Amount of revenue based on existing Wash Club Members being billed.
  • AppWashClubSignUp - Total Amount of revenue based on Wash Club Sign ups via the Custom Mobile App.
  • BuyUp - Total amount of revenue that is collected from Buy up options on the Kiosk item.
  • CodeBundle - Amount of revenue that is generated by Wash bundles sold at the kiosk directly.
  • Fee - Revenue that is generated from any "Surcharge" feature.
  • Gift - Total amount of revenue generated by Gift purchases made through the Custom Mobile App.
  • Parking - Revenue coming from a Parking Kiosk such as a PEET.
  • PrepaidPassBilling - Total amount of revenue based on existing Prepaid RFID Members being billed.
  • PrepaidPassSignup - Total revenue generated by new RFID prepaid signups.
  • Time - This is the revenue generated by your Self Serve Bay timers (DTT/DTI) .
  • VendPulses - When a DTI/DTT timer pulses the coin line but we do not know how long the timer runs.
  • Wash - Revenue collected from single wash purchases at the kiosk.
These are the definitions for items listed in the Income Detail category.
  • Cash - Total Income Revenue that was taken in cash.
  • CreditCard - Total Income Revenue that was taken in Credit Card.
  • Pay As You Go - Total Income Revenue that was recorded for a RFID Pay As You Go transaction.
  • FleetCard - Total Income Revenue that was taken from a CVC/Value Card associated to fleet.
These are the definitions for items listed in the Redeemed Detail category.
  • AppAwardCode - When a user earns an award for loyalty or referral
  • AppBundleCode - When a user redeems a wash from a bundle purchased through the app.
  • AppDealCode - When a user redeems a deal on the app.
  • AppPromoDealCode - This is when a user claims a promo code through the app.
  • AppWashClub - Transactions that occur from the Wash Club on the App are listed here.
  • AppWashCode - This is Washes purchased through the app singularly.
  • BundleCode - When a user redeems a wash from a bundle purchased through the kiosk directly.
  • CodeCoupon - When a user enters a code at the kiosk for a value off or a wash.
  • Codes - When a user enters a code provided by a code system (usually pay at pump systems)
  • Event - These are transactions that are modified by event rules at the kiosk directly.
  • GiftCard - CVC gift card transactions
  • Prepaid Pass - The usage of RFID prepaid accounts.
  • PrivateLabelCard - Items like third party gift cards compatible with the Hamilton System.
  • ReceiptCode - Items redeemed by using a code at the bottom of a receipt.
  • RewashCode - These are single use codes used to redeem a wash due to prior inconvenience.
  • TokenCoin - This is the redemption of token coins and the value associated with them.
  • Tokenote - This is the redemption of paper tokenotes and the value associated with them.

Usage Report[edit | edit source]

About the Usage Report Groupings
The Usage report lets you see how many times specific items have been used. You can filter by Location, and by kiosk or service. This report can be grouped 5 different ways to assist you in sorting your information.
  • Hour - Breaks down the usage report by the hour for the selected date range.
  • Day - Breaks down the usage report by the day for the filtered date range.
  • Week - Breaks down the usage report by the week for the chosen date range.
  • Month - Breaks down the usage report by the month for the selected date range.
  • Year - Breaks down the usage report by the year for a complete overview of a single or multiple range of years.
Kiosk Item Usage Buy Up Usage Timer Usage Pass Usage
This report shows the quantity of items that have been purchased within your chosen time frame. For example, if 'Item 1' was your 'Ultimate Wash' and the number being shown was '71', you sold 71 Ultimate Washes within the time frame you selected. You can filter this report by date range, location, and item.
HS2 KioskItems Usage.PNG
This report shows the quantity of buy-ups that have been purchased within your chosen time frame. You can filter this report by date range, location, and item.
HS2 BuyUp Usage.PNG
This report shows the usage of your self serve bays. It can be filtered by date and location, and information provided is date of use, time of use, # of activations, time used, and the average time used.
HS2 Timer UseReport.PNG
This report shows the usage of your various RFID Passes. This includes the Pay as You Go, Fleet and Prepaid passes. It can be filtered by date and location, and information provided is date of use, time of use, and total used.
HS2 Pass UseReport.PNG

Sales Transactions[edit | edit source]

About The Sales Transaction Report Report Information Screenshot
This report breaks down every transaction as an individual line item.You can set a date range and narrow your report by Location and/or Kiosk.
  • Time and date of a transaction.
  • Transaction Type (sale, refund, change).
  • Locations can also be identified for each individual transaction.
  • The kiosk Model type and Terminal Name for each transaction.
  • Terminal ID is displayed.
  • Each transaction is also labeled with a Kiosk Record ID.
  • Transaction Record ID is generated that can be used to view individual transactions in-depth.
HS2 Sales TransReport.PNG

Expiring Cards[edit | edit source]

About the Expiring Cards Report Report Filters Screenshot
This report allows you to identify customer credit cards that are on file that expire within 1,2 or 3 months. You can use the filters to dial in your report for a more accurate view.
  • Expires before month: - This allows you to choose a 1,2, or 3 month range to identify cards that will be expiring soon.
  • Sort By Expiration Date: - Sort the report by soonest to latest expiration date.
  • Sort by Contact Name: - Sort the report by Contact Name alphabetically.
  • Active Accounts Only: - Choose to display only active accounts or uncheck this to view inactive accounts as well.
HS2 Expiringcard Report.PNG

Mobile App[edit | edit source]


Mobile App Reports Report Types Screenshot
These reports are focused on the transactions and user interactions that occur solely on the Hamilton Custom Mobile App. From invoicing, to activity tracking and referral activity.

this section is dedicated to giving you all the information you need to be able to identify successful App offerings over those that are not performing as well as you would like.

HS2 MA MA HomeScreen.PNG

There are ten Mobile App reports. These reports are :

  • Wash Club Activity
  • App Revenue
  • Redeemed Washes
  • Wash Club Report
  • Wash Club invoices
  • AirPay Transactions
  • AirPay by Location
  • Promo Code Report
  • Claimed Deal Report
  • App Referral Report
HS2 MobileApp Reports.PNG


Wash Club Activity[edit | edit source]

Wash Club Activity Details Report Definitions Screenshot

This summary page breaks down activity per individual wash club user. This allows you to find the most effective wash clubs and the popularity of those offerings. You can drill down to a specific day and see which clubs were used the most on that day. You can also quickly identify the most active user and the times and dates that they are most active with using the wash club.
At the bottom of the Bar graph you will find a table that breaks down individual wash club users, the cost of the club, the usage count and the revenue per wash as well as a quick link to the specific users account info. Clicking next to a user's name listed below the chart will expand the information to display what locations that user was at when they used a wash club.
The bar chart at the top of the page shows the number of wash club redemptions in a month and breaks down the amount of customers to the amount of washes.
Clicking on the Number of washes will change the graph to display the specific washes that were used by customers.

  • Name - The name of the registered Wash Club user.
  • Account ID - This number relates directly to the user account on file in Hosted Solutions.
  • Club - The name of the Wash Club the member belongs to.
  • Club Price - The set cost of the Wash Club membership a month.
  • Use Count - The total count of Wash Club uses the member has used.
  • Revenue Per Wash - The amount of Revenue generated from the Wash Club member based on cost and usage.
  • View User - A quick and easy way to look at a users details in case adjustments for the wash club have to be made on a per user basis.
HS2 MA WashClubUsage.PNG

App Revenue[edit | edit source]

App Revenue Details Definitions Screenshot
By default, the Revenue report will show you the Month-to-Date data. You can specify any date range, to display the revenue generated by individual wash purchases, bundle purchases, recurring wash club payments, customers who signed up for a wash club, and even AirPay transactions. A quantity and total is displayed for each as well as an accumulated grand total.
  • Wash Purchases - Single App purchases made from within the Mobile App.
  • Bundle purchases - Wash Bundles that are purchased from the "Deals & Promo Codes" section of the Mobile App.
  • Wash Club Recurring - Existing Wash Club member transactions
  • Wash Club Signup - New Wash Club member transactions
  • AirPay Transactions - The amount of AirPay transactions done with the Mobile App and a Scanner.
HS2 MA AppRevenue Report.PNG

Redeemed Washes[edit | edit source]

Redeemed Wash Info Definitions Screenshot
By default, the Redeemed Washes report will show you Month-to-Date data. You can specify any date range, to display the revenue generated by redeemed washes. The top of the report also displays the total transactions and the total amount redeemed for the time period.
  • Redeemed Date - The time and date that the App Wash was redeemed.
  • Terminal - The terminal name of the kiosk where the wash was redeemed.
  • Model - The actual model of the kiosk where the wash was redeemed.
  • Code - Every QR code generated by the app is associated to a 9 digit code used by Hosted Solutions. This is that raw code.
  • Code Type - This defines the type of code that was redeemed. This could be a Wash Bundle, or a single wash.
  • Wash - This is the wash that was redeemed and associated with the code being used.
  • Price - The price of the wash that was redeemed from the App.
HS2 MA Redeemed WashesReport.PNG

Wash Club Report[edit | edit source]

About the Wash Club Report Definitions Screenshot
The Wash Club Report lists all of your active club users, the package they’re paying for, and breaks down their use by location. The bottom of the report also lists an average revenue per wash figure for all wash club members.

This is the total of all monthly revenue divided by total number of all wash club uses. You can also see an average revenue per wash figure for each club plan (for example, total monthly revenue for Ultimate Club members divided by total number of Ultimate Club uses).The Wash Club Report allows you to easily assess the structure of your plan (am I priced too high? Too low? Should I change from Unlimited washes to one per day?), as well as purge out any users potentially abusing the system.

  • Name - The name of the registered member.
  • Email - Registered Email for the user account.
  • Club - The name of the Wash Club that the user is registered too.
  • Location Names - this part of the report will vary depending on the locations chosen in the report.
  • Total Uses - Total amount of uses at the listed locations of the specific Wash Club.
  • Revenue Per Wash - This is how much revenue was actually generated from the wash club redemptions. This is based on the total usage.
HS2 MA WashClubReport.PNG

Wash Club Invoices[edit | edit source]

About Wash Club Invoices Invoice Definitions Screenshot
This report breaks down the wash club invoices and the current status of those based upon the start and end date filter. You can selectively choose to hide or show inactive accounts as well as filter the report based on Invoice status. An invoice ID is given for each individual transaction and links to Invoice document for saving or printing. A definition of invoice definitions is listed below. This report also lists the date the invoice was paid as well as a quick link to the right of each invoice to jump directly to a customer's account settings.
  • Pending: This invoice is in the process of being submitted for payment.
  • Charge Error: The card on file either has insufficient funds or has expired. Please contact the customer to identify the issue with the charge.
  • Error: Something has occurred that did not allow the charge to go through. Double check the customers information and card info to make sure there are no errors. You may contact Hamilton Customer Service for further information.
  • Paid: The invoice was charged and paid successfully; you should see a Date Paid in the lower report.
  • Canceled: The customer has either cancelled their membership or there has been a change to the account which deems it no longer valid.
HS2 MA WashClub Invoices.PNG

AirPay Transactions[edit | edit source]

About AirPay Transactions Definitions Screenshot
A quick and easy report that displays all the relative AirPay information. You can confirm the amount as well as the card information that was registered to that specific Airpay transaction. The card holders First and Last name is also displayed for confirmation.
  • ID - This is the transaction ID number for the specific transaction.
  • Location - Location name for the specific site where the AirPay transaction occurred.
  • Date - The date of the AirPay transaction.
  • First Name - The registered users first name.
  • Last name - The registered users last name.
  • Email - Email address of the registered user.
  • Transaction Type - What was the AirPay transaction used for (Ex. Purchase).
  • Amount - The exact amount of the AirPay transaction.
  • Card Type - The type of credit card associated with the AirPay transaction (Ex. Mastercard, Visa).
  • Card Number - A shadowed copy of the card number associated with the AirPay account. The last 4 digits are visible for verification purposes.
HS2 MA AirPay Trans Report.PNG

AirPay Revenue by Location[edit | edit source]

About AirPay Revenue by Location Definitions Screenshot

Similar to the AirPay Transactions record up above. This report quickly sorts out the AirPay transactions by location. A separate drop down is provided for each location. Within the drop down for a specific location you can find a quick summary of transactions sorted by date. You can find the card holder's First and Last name as well as a registered email address and the type of kiosk the transaction was made at. The amount is listed for each individual transaction as well as an overall sum at the bottom of each drop down location.

  • Date - This is the date the AirPay transaction occurred.
  • First Name - First name of registered member that is using the AirPay.
  • Last Name - Last name of registered member that is using the AirPay.
  • Email - The registered Email of registered member that is using the AirPay.
  • Model Type - This highlights what type of Kiosk this transaction occurred at.
  • Amount - The amount of the AirPay transaction.
  • Sum - The total sum of all AirPay transactions at this location.
HS2 MA AirPay Location Report.PNG

Promo Code Report[edit | edit source]

About the Promo Code Report Definitions Screenshot
This report provides a way to monitor the usage of the various promo codes created through Hosted Solutions for use on the custom mobile app. A drop down menu is provided to sort through individual promo codes or all created promo codes. Two central buttons are located at the top of the page beneath the drop down choice selector that allow you to at a glance quickly decide how many promo codes have been claimed by users and how many of the promo codes have actually been used by users that have claimed them. Each button can be clicked to quickly filter the report to display just those codes that have been claimed or used.
  • Name - The name of the registered user that entered the promo code.
  • Email - The email address of the validated user.
  • Deal Name - The name of the Promo Code deal.
  • Code - The 9 digit Hosted Solutions code for the specific Promo Code claim. This number is unique per Promo Code claim.
  • Claimed - The date and time the Promo Code was entered into the app and claimed.
  • Redeemed - The date and time the Promo Code was used at a kiosk.
HS2 MA PromoCode Report.PNG

Claimed Deal Report[edit | edit source]

About the Claimed Deal Report Definitions Screenshot
To break down the amount of deals being claimed as opposed to how many deals are actually redeemed, this report allows you to seperate them and be able to identify the deals and promotions that are more popular amongst your customers. Set your start date and your end date to limit the range of days you would like to get a report on. If you wish to include insight into your promotional codes, you may check the box labeled "Show Promos".

To provide a quick visual separation, you will see a large blue banner and a large light blue banner. These banners display at quick glance the count of Claimed and Redeemed deals respectively.

  • Name - The name of the registered user that claimed the deal.
  • Email - The email address of the validated user.
  • Deal Name - The name of the deal.
  • Code - The 9 digit Hosted Solutions code for the specific deal claimed. This number is unique per individual deal claim.
  • Claimed - The date and time the deal was claimed.
  • Redeemed - The date and time the deal was used at a kiosk.
HS2 MA ClaimedDeal Report.png

App Referral Report[edit | edit source]

To see how effective your referral program is with your app users Usage Screenshot

This report will organize each user and their referral activity within a set time range. Having this information at your disposal can assist you in making sure your referral program stays effective in your market.

To provide a quick visual separation, you will see a few banners across the top that are different colors. This group of colored banners show the following information:

  1. Dark Blue: This has the top referrer and the total amount of referrals for the given time span.
  2. Light Blue: This gives a quick count of the Loyalty Points that have been given during the selected time span.
  3. Red: The total amount of referral Purchases for the selected time span.
  4. Orange: A total count of referral Sign-Ups within the time span chosen.
Set your start date and your end date to limit the range of days you would like to get a report on, and then press the Filter button.

Member information is displayed and sorted by:

  • Name
  • Email
  • Referral Sign-Ups
  • Loyalty Points Earned
HS2 AppReferral Report.PNG

ExpressPass[edit | edit source]


About ExpressPass Features Menu

ExpressPass houses the reports to analyze and dig down into RFID traffic. These reports can show you how popular different tag offerings are as well as what revenue is coming from the ExpressPass RFID plans.

  • Pay As You Go Plans
  • Prepaid Plans
  • Fleet Pass Programs
Rfid.png

ExpressPass Activity[edit | edit source]

ExpressPass Activity Details Report Definitions Screenshot

This summary page breaks down activity per individual ExpressPass user. This allows you to find the most effective ExpressPass programs and the popularity of those offerings. You can drill down to a specific day and see which Passes were used the most on that day. You can also quickly identify the most active user and the times and dates that they are most active with using their pass.
At the bottom of the Bar graph you will find a table that breaks down individual ExpressPass users, the cost of the club, the usage count and the revenue per wash as well as a quick link to the specific users account info. Clicking next to a user's name listed below the chart will expand the information to display what locations that user was at when they used the ExpressPass.
The bar chart at the top of the page shows the number of wash redemptions in a month and breaks down the amount of customers to the amount of washes.
Clicking on the Number of washes will change the graph to display the specific washes that were used by customers.

  • Name - The name of the registered Wash Club user.
  • Account ID - This number relates directly to the user account on file in Hosted Solutions.
  • Club - The name of the Pass the member belongs to.
  • Club Price - The set cost of the ExpressPass a month.
  • Use Count - The total count of pass uses the member has used.
  • Revenue Per Wash - The amount of Revenue generated from the ExpressPass member based on cost and usage.
  • View User - A quick and easy way to look at a users details in case adjustments for the ExpressPass have to be made on a per user basis.
HS2 EP Usage Report.PNG

All Usage[edit | edit source]

About the All Usage Report Definitions Screenshot
The All Usage report allows you to select a time frame and populate a report of all ExpressPass activity in that time frame. This report can be filtered down based on a specific RFID tag number OR License Plate number, the last name of a customer, or even a specific Account ID. The option to arrange this information in ascending or descending order also helps sort the information how you wish to view it.
  • Start Date - The date to start looking for reporting information.
  • End Date - The date to stop looking for reporting information.
  • Media ID - The last several numbers of an RFID tag or the License Plate number of the Vehicle.
  • Last Name - The last name of the member.
  • Account ID - The loyalty account ID associated with the member.
  • Sort by Time Descending - This reorganizes the report from the default earliest to latest so that it is latest to earliest.
  • Loyalty Account ID - This is the member ID associated with a specific member.
  • Name - The first and last name of the member.
  • Media Type - Whether this was a RFID Tag or a License Plate read.
  • Transaction Time - The date and time of the RFID or License Plate being read.
  • Transaction Type - This identifies the Pass program the asset belongs to. (Daily, Prepaid, Pay As You Go)
  • Loyalty Record ID - This is like a transaction ID to help keep track of a specific occurrence with a member.
  • Transaction Record ID - Clicking this link will display the invoice for this transaction.
HS2 EP AllUsage Report.PNG

ExpressPass Invoices[edit | edit source]

About the Invoices Definitions Screenshot
The Invoices report can provide the invoices generated between a starting and ending date. You can find the results of a specific invoice, generate a printable copy for a customer, and access a customers account directly if you need to change billing terms.
  • Start Date - The date to start looking for reporting information.
  • End Date - The date to stop looking for reporting information.
  • Loyalty Account -
  • Billing Type -
  • Status -
HS2 EP Invoices.PNG

Codes[edit | edit source]


About Single Use Codes About Receipt Codes Screenshot
You can offer customers two types of code through Hosted Solutions. These are Single Use codes and Receipt codes. Single Use codes vend a full service. They are scanned at the barcode reader or entered on a keypad, and expire after one use. You may send one or multiple single use codes to a customer, and set an expiration time/date. Potential scenarios for single use codes include:
  • rewash credit - if a customer is not satisfied with their wash, you can send a single use code to allow them a rewash 'on the house'. You can specify the wash package the code will vend in Hosted Solutions.
  • loyalty reward - you could issue single use codes to your most loyal customers. For example, you could send a code on a customers birthday or at Christmas time to thank them for their business.
Single Use Code Volume per Subscription Level
BRONZE 25 individual codes per day
No batch generation
SILVER 100 individual codes per day
Up to 100 batch-generated per day
GOLD Unlimited individual codes per day
Up to 500 batch-generated per day

With Receipt Codes you can add a QR code to the bottom of the receipts that print from the HTK/CTK and Commander (not with Gold Line). These can be programmed to offer a discount on future services, and can expire after a predetermined number of uses. More information about Receipt codes can be found in the code setup section.

A single use code as it displays in a customers email client

Single Use Code Report[edit | edit source]

About the Single Use Code report Definitions Screenshot
The Single Use Code report gives you an easy to read grid with information on each single use code, the date the code was issued and it's expiration date. You can also find when it was used, the name of the item associated to the code and the email address of the customer who was given the code (if sent via email). You can even search the list for a specific category to help sort the information in a useful way.
  • Code - The 9 digit Single use code generated for the customer.
  • Issue Date- The date the Single Use code was generated.
  • Expiration Date - The date the Single Use code is set to expire and no longer be redeemable.
  • Used Date - The date teh Single Use code was used at a kiosk.
  • Name - The name of the wash package associated with the Single Use code.
  • SKU - The Unique SKU for the wash package if one was created. (Ex. WASH 3)
  • Item ID - The actual Item ID or Vend Position of the wash item associated with the Single Use code.
  • Email - The full email address of the customer who the Single Use code was sent to.
HS2 SUC Report.PNG

Code Liability Report[edit | edit source]

About the Code Liability report Definitions Screenshot
The Code Liability report gives you an in depth look at the entire code usage. This means whether the code is from a wash being generated by the custom Mobile App, being put on a receipt or issued formt he Single Use code section. The code and all the information associated with it can be found in this reporting grid. The main objective is to be able to identify not only the total liability of codes but also to identify this on an individual level to better gauge code usage.
  • AppAward - a code used to present a Mobile App user with an award wash item.
  • AppBundle - a code that is associated to a wash bundle sold on the Mobile App.
  • AppWash - A code associated to a wash package on the Mobile App.
  • Bundle - A wash bundle generated at the Kiosk. These codes are associated with the remaining washes.
  • Receipt - These are codes generated at the bottom of receipts.
  • Code - The 9 digit code generated for the customer.
  • Code Type - This identifies the origin of the code, such as AppAward or AppWash.
  • Description - The name of the wash package, the SKU and the Item ID of the Wash Item that is associated with this code.
  • Issue Date- The date the Single Use code was generated.
  • Expiration Date - The date the Single Use code is set to expire and no longer be redeemable.
  • Liability Per Use - The value of a single use of this code.
  • Max Uses - How many times the code is allowed to be redeemed.
  • Remaining Uses - How many times the code can yet be redeemed.
  • Total Liability - The total value of a codes redeemability.
HS2 SUC Liability.PNG